Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you find yourself viewing gambling as a source of income, it's time to reassess your relationship with gaming.
Please gamble responsibly and within your means. Set limits before you play and stick to them.
Age Verification
Rocket Casino is strictly for players aged 18 years and over (or the legal gambling age in your jurisdiction in Australia). We are committed to preventing underage gambling and require verification of age for all players.
If you are under the legal gambling age, please do not access or use Rocket Casino services.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your gambling behaviour?
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling: Concealing the extent or frequency of your gambling from family and friends
- Loss of Control: Being unable to stop gambling or stick to predetermined limits
- Neglecting Responsibilities: Missing work, family time, or other obligations due to gambling
- Gambling with Money You Can't Afford to Lose: Using rent, bills, or essential expense money to gamble
- Increased Betting: Needing to gamble with larger amounts to achieve the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to cut back or stop gambling
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Borrowing Money to Gamble: Taking loans or asking friends/family for money to fund gambling
- Physical Symptoms: Experiencing sleep problems, headaches, or stress-related health issues
If you identify with several of these signs, please reach out for support.
Self-Help Tools and Responsible Gaming Features
Rocket Casino provides tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the total losses you're willing to accept during a gaming session
- Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've spent
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your Rocket Casino account
- Account Closure: Close your account if you wish to stop gambling entirely
To access these tools, log into your account or contact our customer support team.
Support Organizations and Resources
If you're struggling with problem gambling, help is available. The following organizations provide free, confidential support:
Australia
- Gambling Help Online — Free counselling and information for problem gamblers in Australia
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential, 24/7)
United Kingdom
- GamCare — Free support for people concerned about their gambling
www.gamcare.org.uk - GamStop — National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council — Prevention and treatment of problem gambling
www.responsiblegambling.org
United States
- National Council on Problem Gambling — Information and referral to treatment services
www.ncpgambling.org
Phone: 1-800-522-4700 (free, confidential, 24/7)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
Telephone Counselling: 0800-1 372 374 (free)
Note: If you're located in a jurisdiction not listed above, please search for local problem gambling support services in your region.
Take Action Today
If you believe you have a problem with gambling, or if someone close to you does, please seek help immediately. Problem gambling is a treatable condition, and support is available.
You are not alone. Millions of people have successfully addressed gambling problems with professional support. Reach out to one of the organizations listed above or speak with a healthcare provider.
Remember: the best bet is to gamble responsibly and within your means. If you cannot control your gambling, the option to self-exclude is always available.
Contact Rocket Casino Support
If you would like to access responsible gaming tools or discuss your gaming habits with our support team, please contact us at support@cherisesaywell.com. Our team is here to help.